Benefits of Digital Care Planning at Minster Grange

Case Study

Case Study

Case study

Minster Grange Care Home in York uses Person Centred Software’s digital care planning system to reduce residents' dehydration and falls and empower care staff

Minster Grange Care Home in York

In 2017, Minster Grange Care Home implemented Person Centred Software’s digital care planning system. Mobile Care Monitoring supports staff to evidence care digitally, save time on documentation compared to paperwork, and spend more time with residents.

Since implementing digital care planning, the 83-bed care home has improved fluid input among the people they care for. This has decreased residents’ falls, UTIs, courses of antibiotics and hospital admissions.

Digital care planning improves staff awareness and fluid intake

Alison Redhead, Registered Manager, Minster Grange Care Home

Alison Redhead, the registered manager at Minster Grange, says that one of the most valuable features is the fluid monitoring capabilities. Since implementing digital care planning, Alison has a detailed overview of care delivery, and can quickly and easily spot trends where care and fluid input needs to be improved.

“I can report on trends for compliance and safeguarding. Because of this, there is now valuable awareness among staff, which wouldn’t have been possible before.”

The Group Reporting feature included in Person Centred Software’s digital care planning system supports managers to quickly access detailed care analysis.

Alison says, “I can report on trends for compliance and safeguarding. Because of this, there is now valuable awareness among staff, which wouldn’t have been possible before. I use the data to improve fluid intake among our residents.”

Digital care planning empowers care staff 

For Alison, the most important benefit is the increased empowerment of care staff to provide the best quality of care. Alison says, “A member of the care team requested that a resident was put on fluid watch. They were concerned that the resident wasn’t drinking enough.

“The fact that this member of staff, rather than feel frustrated, knew that the system could support us shows just how invaluable the system is.”

Focus on resident hydration

Alison says, ‘We have changed the staffing to focus on hydration in one of our communities. We now nominate one person every day to focus on fluids. Fluids offered are all up at 2,000 ml. Group Reporting reflects this with 0% inadequate fluids in our care home.”

“We complete falls assessments more frequently where residents have fallen multiple times.”

Under Alison’s direction using digital care planning insights, Minster Grange has improved several of its care processes. “We complete falls assessments more frequently where residents have fallen multiple times. In August 2017, residents had eight falls, down from an average of 19 falls a month since February 2017.”

Alison adds, “Since moving from paper records, missed care tasks are at an all-time low. The accident and incident form completion has also improved.”

Watch video interviews with Alison about Mobile Care Monitoring

Contact us to book a demo of Mobile Care Monitoring

A member of the care team requested that a resident was put on fluid watch. They were concerned that the resident wasn’t drinking enough. The fact that this member of staff, rather than feel frustrated, knew that the system could support us shows just how invaluable the system is.

Alison Redhead, Registered Manager, Minster Grange Care Home
Minster Grange Care Home logo
Alison Redhead
Registered Manager
Minster Grange Care Home

Other Case Studies

Contact Us

Fill in the contact form below and we’ll happily answer any of your questions. If you’d prefer, give us a call on 01483 357657


We (Person Centred Software) send occasional emails about product updates, news, events and information about the care and technology industry. If you would also like to join our mailing list please tick the box below. You can unsubscribe at any time.

Contact Us

Fill in the contact form below and we’ll happily answer any of your questions. If you’d prefer, give us a call on +353 (0)1526 8830


We (Person Centred Software) send occasional emails about product updates, news, events and information about the care and technology industry. If you would also like to join our mailing list please tick the box below. You can unsubscribe at any time.

This site uses cookies to offer you a better experience. View our Privacy Policy for details