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Care Monitoring

Care Monitoring is a web application, which works with the Care App to measure the impact of care on a service user’s life.

Care Monitoring enables tracking of important actions, monitors the effectiveness of care and improves the management of care delivery, which means you’ll always be up-to-date.

Key Benefits

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All the usual charts and reports are automatically created from the evidence of care captured, removing the need to duplicate information.
Instant access to audit and compliance data, which is collected by carers at the point of care.
All the required information is instantly to hand when you are inspected by CQC and other regulatory bodies.
Share information with outside professionals to ensure that people's medical and support needs are known by everyone involved in their care.
MCM gives managers the information they need quickly, accurately and in enough detail to really understand what's happening in the service. MCM is acknowledged by the Care Quality Commission (CQC), Care Inspectorate Wales, and Care Inspectorate in Scotland in numerous inspection reports.
Accurate evidence of care and easily accessible data enables you to have all the information to increase funding if needed.
MCM gives you the ability to identify any areas for improvement or where more evidence may be required to be compliant, as well as information for team performance, supervisions and appraisals.
Plan person-centred care routines that meet both the social and medical needs of the people you support. Residents' preferences and important information is available at the point of care, and whenever it's needed.
Effective handover process and awareness of important actions that are required promotes team working. The whole team can see what needs to be done on their shift and contribute and work in unison.
MCM enables managers to actually coach and manage the team, stay on the front foot and avoid any unnecessary stress of wasted time wading through records.
Nurses and senior carers can make informed decisions with data presented graphically in charts and reports, making evidence clear, thorough, compliant and of real benefit to the individuals being supported.
Reduce risks and improve safety with visibility of planned medications and evidence of support provided.

How has it helped?

Andy Kirby, manager of Oaktree Court, explains how Person Centred Software and Samsung have transformed the service. Care staff can evidence care on Mobile Care Monitoring in real-time and provide a better quality of care to residents. Part of Samsung's Healthcare Matters campaign.

Watch The Testimonial

What solutions does Care Monitoring give care homes?

Carers and nurses evidence at the point of care on the Care App, which automatically populates appropriate reports and charts in the monitoring system. Care records are easy to access, and highly filterable. Using our care monitoring system, care managers and shift leaders can find the information they need with a few clicks of a mouse.
For service users that require time-sensitive care or medication, alerts for the staff delivering care, followed by alerts for the care manager make sure that crucial care is not forgotten or missed. Care managers can log in from any location with a secure password to monitor care.
Automatic dashboards to monitor everything from people’s fluid intake to ensuring that care plans are reviewed, ensures managers, owners and senior staff know that they are providing the best care possible, and highlights any aspect where improvements could be made.
Charts and reports are automatically populated from electronic evidence of care. With automatic rather than manual data entry, staff can focus on giving quality care to residents, rather than on paperwork. Managers have the tools to know if records are up-to-date, and the system provides automatic alerts if people’s needs have increased or records are incomplete. With service users’ information known by staff at all times, care homes can confidently give safe, effective, well-led, responsive care and have confidence for CQC inspections.

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Solutions for every problem

Whatever role you are in your care home, Mobile Care Monitoring can help your business thrive, and support a person-centred approach to care

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