TECH TALK: The Role of Technology in CQC Outstanding

Jonathan Papworth, Co-Founder and Director of Person Centred Software advises that using the right technology can help shape the way care providers deliver care and improve the quality of care. This can be done by demonstrating your standard of care to regulatory bodies more effectively, for instance, CQC's updated KLOEs specifically ask how technology and equipment is used to enhance care.

Social care is one of the most highly regulated industries in the UK in order to protect vulnerable people and ensure that they receive the highest quality of care. Technology is available to evolve and improve your working practices. When choosing technology, consider whether it will enable you to give a higher quality of care. Will there be tangible benefits for your residents? With the support of the right technologies in your care home, you can demonstrate an outstanding quality of care.

Find out more about how technology can help with Outstanding in Jonathan's Tech Talk column in Care Home Professional