Superior UX, ease of use, seamless integration capabilities and, more importantly, enhanced resident outcomes!

Changing digital social care record systems can seem overwhelming for many care home owners and registered managers. Switching care planning software often raises concerns over data migration, staff training, and adapting to the new system. 

However, once you familiarise yourself with the steps involved and the benefits that come with switching, especially if you're switching to mCare, you may find that the transition is simpler than anticipated. 

Whether you're currently using paper-based records or already using a digital system and considering switching to mCare, it's important to recognise the benefits of switching to a more efficient and user-friendly system with vast capabilities.

A switch to mCare can lead to improved care delivery, enhanced communication among staff, better compliance and overall outcomes for residents, and a whole heap of other benefits, significantly helping to enhance your care organisation.

Below are a few stories and valuable insights from care home owners and registered managers on switching to mCare, highlighting mCare's superior UX, ease of use, seamless integration capabilities and how the system has helped to improve resident outcomes:

''With help from PCS, Fewcott House Nursing Home has proudly maintained an 'outstanding' rating from regulators for several years. mCare is a preferred choice for most care providers and is known for its intuitive interface and in-depth, high-quality data, which care home managers appreciate. We've received tremendous feedback from our care staff, who all love the system.

mCare also continually rolls out innovative features and functionalities that streamline our administration processes and give us in-depth data on each resident. It makes retrieving information effortless and helps us identify patterns in care quickly.

I also like how mCare seamlessly integrates with a wide range of systems, from PCS's valued partners, such as PainChek, to its other digital solutions, such as ATLAS eMAR and Digital Reception; the possibilities are limitless!''

Denisa Ciobanu Vida

Registered manager at Fewcott House Nursing Home

Read the full case study here!

''We've been using mCare for a while now, and the experience has been nothing short of remarkable! AgeCare chose to implement mCare primarily because of its reputation in the sector and the positive feedback we received through word of mouth. 

Our care homes predominantly use mCare to evidence all aspects of care. This system is instrumental in enhancing communication among staff and improving the overall quality of care provided to residents''.

Sara Gallagher

Head of Care and Nursing at AgeCare

Read the full case study here!

''At Dovehaven, we wanted to invest in the best cutting-edge technology to enhance and elevate the overall quality of care we provide residents. Digital transformation should deliver outcomes, not just tech, and since deciding to go with Person Centred Software (PCS), our digital transformation journey couldn't have been better; it has been seamless and delivered the outcomes we were hoping for!

Since transitioning to mCare, we have seen significant improvements in our operational efficiency. We now have enhanced visibility across all homes, allowing us to conduct thorough audits, perform in-depth analyses, and monitor each home without always needing to be physically present. The system has also helped streamline our processes and significantly improve the quality of care we deliver to our residents.  Nearly three years have passed since we decided to implement mCare, and looking back, it stands out as one of the most impactful decisions we've made.''

Chris Conlon

Head of IT and Digital Transformation from Dovehaven Care Homes

Read the full case study here!

''Over the past eight years, this system has played a crucial role in streamlining our care services and helping our care team deliver better care, including dementia care. Furthermore, the system has been instrumental in relieving our care teams of their administrative duties, giving them more time to deliver hands-on care. 

I use the system to gather all kinds of necessary data; this could be related to person-centred care planning or the data I collect from the wide range of risk assessments available on mCare, which all meet industry standard Assessment Tools.

Whatever it is, with mCare, I can audit data quickly and easily, whenever and wherever I am. I then use this information to form the initial part of my dementia audit, which gives us a lot of insight into the lived experience of residents with dementia and covers essential aspects such as whether the homes are adhering to our 'Shaping the Future Together 2023 – 2026 Dementia manifesto' or our key projects around the use of antipsychotics and positive communication protocols, whether or not the homes are providing person-centred care, etc. 

In our sector, it is important to be progressive and not afraid of technology. With the right training, support, and a system like mCare, technology can significantly enhance caregiving services while saving time and safeguarding the home. 

Caroline Inch

Director of care and operations and a specialist in dementia care at B&M Care

Read the full case study here!

''We chose mCare primarily due to its wide range of features, superior UX and open architecture. Our previous system relied on desktop computers and ran locally from a server, so we switched to mCare, which harnesses the power of modern handheld devices. This change empowers our staff to document care wherever they are.

With these robust and portable devices, staff can capture detailed information on the spot, eliminating the need to recall events later and return to a desk for data entry. This saves valuable time, gives us more time to spend with residents, and enhances the recording and evidence of care, making the process more streamlined and efficient. Investing in mCare means more effective care and better outcomes for those we care for.''

Ernie Graham

Owner of Graham Care Homes

Read the full case study here!