Don't take our word for it
When we were implementing the system, some staff were clinging on to the security of paper and shying away from change. But a lot of staff surprised themselves by how quickly they adapted. Now it’s second nature for them to log on to MCM at the start of the shift.
Shari Tindle | Deputy Manager | Tilsley House Care Home
If CQC inspectors have any questions, I can provide the answers immediately and accurately. It’s easy to find details on who undertook what activity with exact times. It provides massive quality assurance and means I can be confident that everything has been done. A paper-based system just doesn’t compare.
Georgie Patch | Registered Manager | Rose Lawn Care Home
Our staff retention rate has increased by 40% for care staff and 33% for nursing staff. Our staff turnover has reduced massively since using MCM.
Rishi Sodha | Care Director | Handsale Care Homes
A member of the care team requested that a resident was put on fluid watch as they were concerned that they weren’t drinking enough. The fact that this member of staff, rather than feel frustrated, knew that the system could support us shows just how invaluable the system is.
Alison Redhead | Registered Manager | Minster Grange Care Home
The greatest feature of MCM is how the detailed information is visually presented for care staff to quickly understand what’s been happening, and to find out more information if needed. It gives carers all the information they require to be able to provide person-centred care to a resident, even if they have just met.
Adrian Hendry | Director | Avondale Care Scotland
I don’t feel like I’m pestering carers for updates with it. I look at the Relatives Gateway every night, especially when I’m away on holiday and can’t come to visit. I know if something’s wrong. It’s like my Mum’s with me; I know she’s happy and taking part in activities
Christine | Relative | Signature at the Beeches
We found that the carers have far more time to spend with the residents, at the critical times, than they ever did before. Our carers’ level of satisfaction has raised considerably because they now know that every single time they provide care to a resident, they’re able to record it.
Andy Kirby | Registered Manager | Oaktree Court Care Home
Mobile Care Monitoring provides nurses with more detailed, more person centred, quicker and easier reports, and reduces paperwork time and costs.
Monika Gilice | Registered Manager | Kestrel Grove Nursing Home
Person Centred Software’s system enables us to measure residents’ quality of life through using their MCM Care App, so we can prove that our activity-led approach to residents’ care is effective.
Luke Rothwell | Registered Manager | Grenham Bay Court
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