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Oaktree Court Care Home

Everybody can see exactly what’s going on with residents in real-time

Customer: Oaktree Court Care Home
Location: Somerset
Care home specialism: Residential and Nursing Care

Andy Kirby, General Manager of Oaktree Court Care Home in Somerset, part of the Majesticare group, shares the benefits of using Mobile Care Monitoring.

The problem Oaktree Court faced

Andy explains the reasons for implementing Mobile Care Monitoring, “We used to keep all of our documentation in paper format. The carers have to do a certain amount of care during the day and they couldn’t necessarily document it all. And if they tried to, they’d spend so long in the office doing the paperwork, that they wouldn’t get time to actually do anything else.”

“We found that the carers have far more time to spend with the residents at the critical times than they ever did before. Their level of satisfaction has raised considerably because they now know that every single time they provide care to a resident, they’re able to record it.”

The solution using Mobile Care Monitoring

Andy is pleased with the outcome of moving to recording care electronically, “Samsung worked together with Person Centred Software and produced a package for our care home. Everybody can see exactly what’s going on with that resident in real-time.”

With vital stats recorded in real-time on the water-resistant X-cover 4 smartphones, data can now be analysed to help prevent illnesses and improve patient wellbeing. Results at some homes show a 33% reduction in falls, which has significantly reduced the number of subsequent hospital admissions.

He continues, “We found that the carers have far more time to spend with the residents at the critical times than they ever did before. Their level of satisfaction has raised considerably because they now know that every single time they provide care to a resident, they’re able to record it.”

Using Mobile Care Monitoring has been a positive experience for everyone at Oaktree Court, “The responses we’ve had from residents’ relatives and everybody that uses the service have all been very, very positive. It’s transformed our service completely,” summarises Andy.

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