Customer Engagement Conference

Shaping the future of digital social care

Ascot Racecourse  |  September 18th 2024 8:30AM – 5PM

Evening networking event  | 5PM – 10PM  

Why attend? 

As the majority of care providers have transitioned to using Digital Social Care Records (DSCRs), there is a greater need to ensure that the information recorded is consistent or standardised so that it can be shared efficiently between health and adult social care systems 

Our exclusive conference is tailored to allow our valued customers to delve into the latest developments and explore the future of digital social care. Our goal is to support and guide you on your digital transformation journey, offering valuable insights and strategies to help you navigate the evolving landscape of social care in the digital era. 

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What to expect 

Join us and connect with industry thought leaders and experts from the broader health and social care sector.

We aim to provide you with valuable learning experiences and facilitate meaningful discussions on how to harness knowledge and technology to consistently improve care delivery and outcomes. This event presents a unique opportunity to gain insights that will empower you to make well-informed decisions in your journey of digital transformation. 

The Agenda

- 8:30AM
Registration, Refreshments, Breakfast & Exhibition 

- 9:10AM
Welcome & Day Instructions 
Ian Trott | Head of Partnerships

- 9:20AM
Welcome 
Tammy Sherwood | Chief Customer Officer
Johan Jardevall | Chief Executive Officer

- 10:00AM
Transforming lives through digital innovation 
Jonathan Cunningham | MD, Birkdale Nursing Home

- 10:30AM
Panel Discussion | Life beyond digital - What happens next
Kelda Fasasi |  Head of Projects, Royal Star and Garter
Clemence Muchingaguyo | Nightingale Hammerson, Registered Home Manager
Will Graham | Digital Manager, Graham Care
Facilitated by Scott McMurray | Director, Delphi Care Solutions

- 11:00AM
Mid-Morning Refreshments & Partner Exhibitions
Engage with our Partners to explore how to optimise operational efficiencies in your business. 
Visit our Customer Experience Team to learn how we can help support you on your Digital Transformation Journey and stop by our Ask Me Anything booth to have all your questions answered

- 11:45AM
Panel | Engaging our residents, families and staff to improve satisfaction, communication and wellbeing
Cathryn Fairhurst | COO, New Care
Sally Harrison-Exton | Director of Lifestyle and Marketing, Maria Mallaband
Jenny Davies | CEO, Dovehaven
Facilitated by Lisa Wilson and Sean McLoughlin, Person Centred Software

- 12:15PM
Panel Discussion | Understanding the person behind the dementia 
Beth Britton | Winner of the Dementia & Alzheimer’s Award 
Lucy O’Flaherty | CEO Columbia Aged Care 
Christine Maddocks | Dementia Expert by Experience
Facilitated by Hannah Miller | Head of Dementia, Orchard Care Homes

- 1:00PM
Lunch & Partner Exhibitions
Chat with our Partners and connect with our team of experts to explore how to optimise operational efficiencies in your business, and have all your questions answered face-to-face.

- 2:00PM
Guest Speaker 
Aaron Phipps | Gold Medal Winning Paralympian, Professional Speaker

- 2:50PM
Panel Session | Turning Data into Insights – Moving from reactive to proactive, how AI is driving data driven decision making and how to embrace emerging technology can revolutionise Healthcare and improve resident outcomes
Cheryl Baird | Director of Quality and Care, Orchard Care 
Kelda Fasasi | Head of Projects, Royal Star and Garter
Facilitated by Tandeep Gill | Senior Business Development Manager, PainChek

- 3:20PM
Cyber Security Session | You’re in Safe Hands with BYTES 
David Rawle | Chief Technology Officer (CTO), BYTES Software Services

- 4:00PM
Panel Discussion | The Future of Care  
Professor Martin Green | Chief Executive, Care England
Dr Donald Macaskill | Chief Executive, Scottish Care 
Finn Turner-Berry | Policy, Research & Projects Officer, National Care Forum
Facilitated by Jemma Robinson | COO, Person Centred Software

- 4:30PM
What does Connected Care look like now and in the future?
Ian Donaghy | Keynote Speaker

- 5:00PM - 10:00PM
Evening Drinks Reception | Bandstand Restaurant - Music, Drinks & Food

A message from
Johan Jardevall, Person Centred Software CEO

I'm delighted to host our first customer conference. As front runners in the digitalisation of adult social care, we have led the way for many care organisations, and carers, on their journey to digital maturity, and we're now seeing our customers benefit from this in different ways.

It is our hope that the customers who are attending will learn and benefit from each others experiences. We will also share our view on how to make the most of all the new and exciting technologies that are coming. 

Johan CEO 1x1

Our Speakers

Johan CEO 1x1

Johan Jardevall 
CEO, Person Centred Software

Donald

Dr Donald Macaskill
Chief Executive, Scottish Care

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Professor Martin Green OBE
FIAM, FInstLM, FRSA, FIPSM

Chief Executive: Care England
DHSC: Independent Sector Dementia Champion
Commissioner: Royal Hospital Chelsea

Kelda 1x1

Kelda Fasasi
Head of Care Projects, Royal Star & Garter 

Finn 1x1

Finn Turner-Berry
Policy, Research & Projects Officer, National Care Forum

Cheryl Baird  1x1

Cheryl Baird
Director of Quality and Care, Orchard Care Homes

Tan

Tandeep Gill 
Head of Business Development, PainChek

thumbnail_Beth 1x1

Beth Britton 
Award-winning Content Creator; Author; Consultant; Campaigner & Speaker; Trainer & Mentor

Lucy OFlaherty Bio (1)

Lucy o’Flaherty 
CEO of Columbia Aged Care

Cath Fairhurst Chief Operating Officer - New Care 1x1

Cathryn Fairhurst 
Chief Operating Officer, New Care

Christine Maddocks 1x1

Chris Maddocks 
Ambassodor: Alzhiemer’s Society, The Lewy Bodies Society, National Acticity Providers Associaion

Hannah Miller 1x1

Hannah Miller
Head of Dementia, Orchard Care Homes

Jonathan_Cunningham_CMIC-1

Jonathan Cunningham MBE
Registered Care Manager, Birkdale Park Nursing Home

Dave - Bytes

David Rawle
Chief Technology Officer (CTO), Bytes Software Services

Clemance

Clemence Muchingaguyo
Registered Manager, Nightingale House 

Jenny Davies - Headshot 1x1

Jenny Davies
CEO, Dovehaven Care Home Group

Big Ian dementia-team-game 1x1

Ian Donaghy
Keynote Speaker

Will Graham - Headshot

Will Graham
Digital Manager, Graham Care

Scott Headshot 1.0 (002)

Scott McMurray
Director, Delphi Care Solutions

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Tammy Sherwood
Chief Customer Officer, Person Centred Software

AP HS Shirt T C 1x1

Aaron Phipps MBE
Gold medal winning Paralympic champion

Conference Brochure 

Click through the pages to view the brochure.

Our Sponsors

The venue

The customer conference is being held at the wonderful Ascot Racecourse. Please see below details on parking and how to get there! 

By Rail

There is a frequent service to Ascot from both Reading and London Waterloo. The average journey time is 28 minutes from Reading and 52 minutes from Waterloo. Regular services also run from Guildford. The railway station is a seven-minute walk from the Racecourse. For more details, please call National Rail Enquiries on 08457 484 950 

By Road

From London and the North M4 Junction 6 onto the A332 Windsor by-pass and follow the signs to Ascot. From the West M4 Junction 10 to the A329(M) signed to Bracknell and follow the signs to Ascot. From the South and East M3 Junction 3 onto the A332 signed to Bracknell and follow the signs to Ascot. From the Midlands M40 southbound, Junction 4. Take the A404 towards the M4 (Junction 8/9). On the M4 head towards Heathrow / London. Leave M4 at Junction 6 and follow A332 Windsor by-pass to Ascot. All visitors are advised to arrive as early as possible to avoid delays.  

On your arrival please park in car park 3 located across from Ascot Racecourse. Parking here is free of charge:

Get in touch!

We are currently at full capacity – if you would like to join the waitlist send us an email.

Contact us at marketing@personcentredsoftware.com for more information.