About PCS

Our story, our mission and the timeline of our journey

 

We were founded in the UK in 2013 by brothers Jonathan and Simon Papworth to help improve the quality of life for people drawing on social care.

With ageing populations and large-scale recruitment challenges, social care was and still is one of the burning issues of our time. Improvements can't happen quickly enough. Our solutions free staff from hours of admin, giving them time back to spend more meaningfully face to face with residents.

All of us are driven by the knowledge that our solutions make life easier and safer for people working in care and drawing on care. Our teams in the UK and Australia helped drive digital transformation in the care sector and continue to innovate in digital development. 

mcare-2 compressed copy

Our mission and vision

Our mission

We lead in shaping the future of social care by building simple, trusted digital systems that free carers to focus on what matters most.



Our vision

With our mission in mind, we work with our customers as partners, to deeply understand the realities of care. We also work with the best technology partners to build one reliable, integrated system. We're constantly innovating, so together we keep improving, giving carers confidence, clarity and more time to focus on care, not paperwork.

The PCS journey - a timeline

2013

PCS was founded

Person Centred Software was founded in the UK by brothers Jonathan and Simon Papworth.

Person Centred Software

2018

PCS Australia

We welcomed our first customers in Australia.

PCS Australia

2019

We reached the milestone of 1,000 care providers using PCS.
PCS Nurse call messaging

February 2021

Joining social care and health care

We went live in the UK with GP Connect and National Record Locator. This gives care homes with PCS access to GP records for direct care purposes and make hospital packs from care homes available to NHS services.

GP Connect - White

June 2021

PCS joined the NHS Assured Solutions list

This list is a curated registry of Digital Social Care Record (DSCR) systems that have been vetted and approved by NHS England. By choosing an NHS Assured Solution, care providers know they're buying a reliable care management system to record, plan and report on care, while making sure they meet national quality and data security standards.

NHS Assured Solution badge

August 2021

Cow Corner become our majority investor

We welcomed Cow Corner, a Brighton-based investment company which focuses on services and software businesses in the UK.

Cow Corner logo

October 2021

PCS launched Nursecall

Nursecall is a messaging service that removes the need for pagers.

Nursecall Messgaing Service

May 2022

ATLAS joined PCS

ATLAS is our electronic medication administration record (eMAR) solution.

ATLAS app and ATLAS desktop

July 2022

We were listed as one of Britain's fastest growing private companies in the Sunday Times Hundred.
Sunday Times Hundred 2022 Fastest Growing Private Companies

January 2023

Oomph Wellness joined PCS

Oomph is the UK's number one wellbeing digital solution for older adults.

Oomph desktop

August 2023

We were first certified to ISO 27001, the world’s leading international standard for managing information security.
ISO 27001 ISOQAR UKAS

January 2024

DepenSys joined PCS

DepenSys is our staff dependency solution - it uses data about individual residents to calculate exact staffing levels, care hours and the required mix of staff and skills.

Depensys Laptop

February 2024

ResHub joined PCS

ResHub is our resident experience tool purpose-built for social care. It connects care providers with residents and their families to optimise daily wellbeing, social engagement and care management.

ResHub desktop

April 2024

RedCrier joined PCS

RedCrier is a care staff learning and development solution.

Redcrier x PCS

April 2024

We reached the milestone of 1,000 care homes using PCS care management to access GP Connect and share information with health services such as GPs, hospitals and paramedics.
GP Connect

May 2024

KareInn joins PCS

The move combined our expertise, knowledge and resources.

PCS x KareInn

June 2024

We won Social Care Technology Provider of the Year at the Health Investor Awards.
HealthInvestor Awards 2024 Winners

June 2024

We reached another milestone: more than 10 million care notes recorded per day by PCS users.
10 million

December 2024

Another milestone: in 2024, more than 150 million medications were administered and managed through ATLAS, our eMAR solution.
ATLAS eMAR

December 2025

Clearcare joined PCS

Clearcare is the UK’s leading provider of children’s social care software.

Clearcare logo

December 2025

Brighton Park Capital and Nic Humphries join PCS as investors

Brighton Park Capital is a growth equity firm focusing on growth-stage healthcare and tech-enabled services companies. Nic Humphries is a veteran tech investor.

Brighton Park Capital

January 2026

Launch of IQ

IQ is our care intelligence solution. Built on PCS data - the UK’s largest, structured residential care dataset - IQ is the UK’s only source of statistically valid, sector-wide benchmarking.

IQ dashboard on desktop

2026

Our next chapter...

We have exciting updates planned for 2026 and beyond. Want to join us? View our current vacancies at PCS Careers

Some of the PCS team at Care Show London 2026