If a staff member accepts the notification alert request, the notification is removed from all other staff member devices to inform everyone that this alert is being seen to.
The staff member will attend to the resident and turn off the nurse call alert, they will be able to input additional information into the system around the resident’s status.
The system detects if a resident has not been seen within 5 minutes of their alert, this triggers additional notifications to ensure residents are seen promptly and that the best care is provided.
After a carer accepts an alert, they can be asked to review the reason for the alert.
When an alert is triggered through Nursecall messaging, carers are alerted through the mCare.
We offer a suite of integrated solutions covering the full ecosystem of care management within social care.
Our system allows for flexible integration with a wide variety of our partners, providing you a complete ecosystem of care
Digital Reception is a front of house e-reception book for visitors, staff and residents.
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