FamilyHub

Allowing families to stay connected to their loved ones in care easily

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FamilyHub helps to engage families and keep everyone connected through a variety of features:  

  • Video calling 

  • Picture and message sharing 

  • Schedule visits 

  • See a timeline of their loved one’s activities and wellbeing programs 

  • Complete surveys and provide meaningful feedback to staff 

  • Access to their loved one’s health information 

  • Make in-app purchases for their loved ones to enjoy. 

What are the benefits of using FamilyHub for the family?

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  • Helps family, residents and staff maintain strong relationships 

  • Gives families full transparency and connection to their loved ones 

  • Allows families to receive proactive updates 

  • Easily spoil your loved one from afar with in-app purchases of services, outings, and gifts 

  • Provide feedback through in-app services so that your voice is heard 



What are the benefits of using FamilyHub for care providers?

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  • A great advantage to showcase your care home’s commitment to resident experience!  

  • Acts as a strong differentiator over your competitors, making your home very attractive to prospective families. 

  • Increase family satisfaction and reduce the risk of family complaints, with automated information flowing to family members 

  • Ancillary revenue opportunities through family in-app purchases 

  • Reduce staff costs associated with keeping family members informed 

What are the benefits of using FamilyHub?

FamilyHub is super easy and stress-free to use!
PCS Number one choice
It is accessible via all the usual app stores! 
PCS 2FA
All relatives have to do is download the app and log in. The app is fully secure, and all data is stored in the cloud.   
PCS Relatives Gateaway
Family members are invited by care staff or another family member who has permission to invite additional family members.  
PCS Incidents
Family members can receive push notifications, which the family members can tailor. These notifications can inform family members about their loved one’s daily life, such as care, activities, photos, or services. 

FamilyHub, part of ResHub

ResHub consists of three main areas: FamilyHub, MyHub and StaffHub. Each focuses on a particular user (family, resident, and staff). When used together ResHub creates an unrivalled resident, family and staff experience while achieving exceptional operational efficiency!  

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