Can care home residents still see their loved ones if there's an outbreak of infection?

Supporting residents to keep in touch

Maintaining regular contact with loved ones is crucial for care home residents' overall health and wellbeing.

Studies have shown that consistent social interaction helps to reduce feelings of loneliness and isolation, improves mood, and provides a sense of connection and support. 

Regulations and guidelines 

According to recent guidance by the UK Health Security Agency:  

"There should not normally be any restrictions to visits into or out of a care home. However, during an infectious disease outbreak, health protection teams may, in exceptional circumstances, advise that providers reduce the number of people entering and leaving a care home to reduce the spread of infection.  

This should only happen if facilitating a visit would pose a significant risk to the health or wellbeing of someone in the care home premises, which cannot be mitigated through other precautions". 

In the UK, regulatory guidelines stipulate that care providers must support individuals using their services in having in-person visits. These visits should be conducted at the individuals' preferred times and with the people of their choice unless exceptional circumstances prevent this. 

Bringing residents' family engagement to the next level!  

With ResHub, care staff can seamlessly share special moments, photos, videos, and messages with residents, family members and friends.

This helps to foster a deeper connection with the daily life and experiences of their loved ones in the home.

Additionally, residents can conveniently communicate with their family members and friends no matter where they are. 

ResHub's intuitive, user-friendly platform also makes it easy for family members and staff to schedule and conduct video calls. This ensures that residents can stay connected with their loved ones and support networks, fostering a sense of comfort and support. 

And that's not all! ResHub's capabilities go beyond just that!  

From giving families real-time access to their loved ones' care information to offering care staff valuable insights into resident participation levels in activities within the home, ResHub enables care organisations to deliver a fully connected experience with social wellness and family inclusion at the forefront while also driving operational efficiency and revenue growth.