Enhances the overall quality of life for individuals using the service by focusing on their emotional, physical, and mental wellbeing.

Tailors care and activities to meet individual needs, fostering a positive living environment.

Ensures adherence to Key Lines of Enquiry (KLOEs) and national frameworks, promoting compliance with regulatory standards. 

Reduces the risk of regulatory issues and supports the drive for 'Outstanding' ratings. 

Provides a structured framework for evaluating and documenting the effectiveness of current practices. 

Supports informed decision-making based on evidence, promoting continuous improvement. 

Demonstrates a commitment to person centred wellbeing, setting care groups apart from competitors. 

Enhances the care group's reputation and attractiveness to potential residents and their families.

Cultivates a culture where resident wellbeing is at the forefront of decision-making. 

Encourages a holistic approach that considers emotional, physical, and mental health in all aspects of care.