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If you are a customer or have a support or device query, please enter this in the support log within MCM or give us a call.

About Us

Our Philosophy

Person Centred Software was created by people who have been involved in social care for over 20 years, creating administration software which has been widely used throughout this industry. It became apparent to us that administration software helps care providers’ efficiency, but doesn’t actually help service users or care staff. Social care really only exists because of these people, so we decided to focus on improving the lives of service users and care staff.

Our Objectives

In social care the primary objective has to be to improve the quality of life for everyone being cared for, but we believe this should extend to the people providing the care as well. Carers do their job because they love caring for people, so why wrap them up in admin work, writing daily records of what they do? We aim to make the admin fit in with the care routine, not the other way round. And service users – what do these people really want? Surely they want to be comfortable, safe, and above all, happy. So we measure their happiness, making it the core of the product we provide.

Our Products

Our products are designed to be in the hands of the carers, rather than in a nursing station or office. The system is easy to use, fast, and icon driven with limited need for typing. Allied with ease of use is the system’s communication capabilities; up, down and across an organisation. Carer to nurse communication happens with automated escalation of important care interventions; nurse to carer communication with care plans, planned care routines and shift handover notes; carer to carer communication with service user preferences, flags for overdue care, and happiness indicators. We have also extended the system’s communication capabilities to include a service user’s social network. This allows everyone involved with a service user’s life – family, friends and additional care providers – to engage with their care. All this added together makes a unique solution to a very simple objective: to improve the life of everyone involved in social care.

Meet Some Of The Team

Simon Papworth

Simon Papworth

Co-Founder & Director
Jonathan Papworth

Jonathan Papworth

Co-Founder & Director
Robin Wells

Robin Wells

Director
Ryan Williamson

Ryan Williamson

Support Manager
Lizy Exell

Lizy Exell

Trainer
Lynn Papworth

Lynn Papworth

Trainer
Charlie McAllister

Charlie McAllister

Trainer
Neil Allison

Neil Allison

Trainer
Gareth England

Gareth England

Trainer
Jen Cathcart

Jen Cathcart

Implementations Co-ordinator
Andrew Coles

Andrew Coles

Head of Product Management
Jordan Wallace

Jordan Wallace

Assistant Product Manager
Chris Egan

Chris Egan

Development
Kate Sourkova

Kate Sourkova

Development
Liam Cassidy

Liam Cassidy

Development
Dave Collins

Dave Collins

Development
Anthony Duhig

Anthony Duhig

Head of Sales and Marketing
Gary Cockerill

Gary Cockerill

Head of International Sales
Rhys Kidd-Scannell

Rhys Kidd-Scannell

Sales & Marketing
Raj Kumar

Raj Kumar

Sales & Marketing
Marie Hawkes-Smith

Marie Hawkes-Smith

Sales & Marketing
Heidi Thomas

Heidi Thomas

Head of Marketing
Kirstin Papworth-Smyth

Kirstin Papworth-Smyth

Marketing Executive
Sarah Davies

Sarah Davies

Finance
Susie Templeman-Bell

Susie Templeman-Bell

Finance & HR
Angeline Wong

Angeline Wong

Events Coordinator
Georgia Penfold

Georgia Penfold

Client Success

Our Partners

We partner with organisations that integrate with Mobile Care Monitoring, creating an ecosystem for care.

PainChek® changes the way pain is managed in care homes, using real-time facial recognition software. PainChek® is a a smart-phone or tablet based, clinically validated and regulated medical device. It uses artificial intelligence to assess pain levels and updates medical records in real time. It allows the caregiver to more accurately monitor the effect of medication and treatment over time..

ATLAS electronic medicines management system is provided directly to the care home by Invatech Health and organisations can choose which pharmacy they wish to supply their medicines.

Invatech Health has achieved the international standard in Information Security, ISO 27001, to ensure its ATLAS electronic medicines management system (eMAR) is secure and the processes adopted for data protection are of the highest standard. Atlas eMAR improves resident safety, care home efficiency and accountability.

Omnicell eMAR uses patient specific barcoding, coupled with original packs or blister packaging, to automate the entire care home medication management and administration process, making it safe, simple and compliant for everyone involved.

The system gathers information, provides prompts and accurate instructions for care home staff and gives managers real time medication administration data at the touch of a button.

The Ascom Myco 3 smartphone works together with software and apps to streamline information workflows and coordination for caregivers—helping to enhance residents’ safety, privacy and the delivery of personalised care.

CareMeds

Person Centred Software collaborates with CareMeds as part of our Medication Management solution for care providers. CareMeds’ medicines management system includes dynamic MAR Charts and intuitive eMAR from your pharmacy.

As an accredited Microsoft Partner, Person Centred Software’s billions of recorded care notes are securely hosted on Microsoft Azure.

Cool Care

CoolCare4 helps care home operators assess, plan, implement and evaluate care home operations – all at the click of a button. CoolCare4 is an innovative cloud based management tool designed to be exceptionally instinctive and user-friendly and ultimately improve operational systems and processes in your home.

InteractiveMe

InteractiveMe is a tablet based therapeutic tool for people in care homes which staff can use to develop positive relationships and engage people in deep and meaningful conversations and personalised activities. This information enables staff at the home to have a better understanding of the person behind the condition, particularly if they have a diagnosis of dementia.

Knowledge Oral Health Care

Knowledge Oral Health Care offers Oral Care training suitable for all the care home team delivered by dental care professionals. By sharing our knowledge and developing best practice practical skills to help build confidence in this aspect of personal care. In safeguarding the health and wellbeing of vulnerable older people, good oral care is crucial.

Oomph! Wellness

Oomph! Wellness plan and deliver activities designed to encourage wellbeing of mind, body and soul for care home residents. We worked with Oomph! to create an Activities App to evidence participation in activities.

Privacy Trust

Person Centred Software is working in partnership with PrivacyTrust, who are specialists in GDPR, to ensure we give care homes the very latest and up-to-date information about keeping on track with GDPR and data protection.

PrivacyTrust offers a multi-layered approach to privacy management, offering a complete privacy solution and helping organisations to meet their regulatory obligations, safeguard and secure the personal data that they hold.

RotaCloud

RotaCloud is easy-to-use, web-based rota planning and time tracking software. Manage rotas, leave requests, shift swaps and staff availability all in one place, with staff instantly notified of any changes to the rota.

Innovation Hub

Person Centred Software is featured in the WCS Innovation Hub.

WCS Care use Mobile Care Monitoring and the Relatives Gateway in all of their residential homes. Having recognised the wealth of data that’s captured through the system which can contribute to improving care delivery, WCS is pushing boundaries with their care model and building trust through transparency by using the Relatives Gateway.

Spectrum Consortium

Spectrum Consortium is a buying consortium for the care industry, providing exceptional service alongside quality products

RemindMeCare

RemindMecare creates and delivers personalised digital activities that entertain and enhance care through knowledge discovery. Electronic Life Records outcomes data is integrated with MCM and supports sensory touch tables, client acquisition, family engagement, staff training and CQC reporting. Used in the NHS, ReMe assists the patient pathway from admission to step down, reducing agitation and resort to medication.

CLB

CLB’s Acoustic Monitoring non-intrusively listens to sleeping residents and triggers an alert when the sound level in a room exceeds individually set thresholds. This enables staff to swiftly respond to residents in need of care. Continuous monitoring replaces routine in-room checks, so peacefully sleeping residents are not disturbed and staff are free to focus on those whose distress has triggered an alert.

Streamcare is a system that uses technology (IoT) and data to tackle the poor sleep epidemic in care homes and transform night time care provision in the sector. Using smart and discrete sensors placed in the residents’ rooms, Streamcare enables care providers to check on residents remotely, hence, minimizing the disturbances at night while supporting care staff with real-time data alerts and analytics. The partnership with Streamcare allows care providers to further understand why and when their residents sleep poorly, and even offer personalized recommendations to pro-actively improve residents’ sleep.

Altura Learning shares best practice in care via high quality video-based learning courses for those working in, or aspiring to work in, the UK health and social care sectors. We are passionate about inspiring learners to improve their life and the quality of the lives of the people they support.

One of the many things we’ve learned over the past 20 years, is that the quality of the learning content you provide to your staff is key. It has a direct impact on the quality of the service they provide.

Therefore, Altura learning never compromises on the quality of our course content, which has earned a Centre of Excellence endorsement from Skills for Care and accreditation via CPD.

OSKA is a pressure ulcer prevention and management equipment specialist supplier. From standard prevention mattresses to innovation products such as lateral tilt technology and inbuilt ‘offloading mats’. OSKA stands out for its relationship with its clients and focus on cost, comfort, and care as its key principles. Along with its equipment it heads up a tissue viability training academy run by (me) a tissue viability nurse specialist and CQC specialist advisor to share information. Training packages can be made bespoke depending on the client group needs.

Autumna

Our experience over the last ten years, providing bespoke searches for self-funding clients, has informed the design of the Autumna online platform, a platform that is fair and transparent for both care provider and the family looking for elderly care. With over 200 filters in an easily accessible format, self-funders can now narrow their search for to find the care specialisms they need, at a price they can afford, allowing them to make relevant comparisons, and informed choices. Autumna operates on a flat subscription fee basis. No referral fees are given or taken. It represents a level playing field for care providers, large and small, to promote their services. More importantly it gives families looking for elderly care, the platform they’ve been crying out for.

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Solutions for every problem

Whatever role you are in your care home, Mobile Care Monitoring can help your business thrive, and support a person-centred approach to care

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