Published in Care England, Care Home Environment, Care Home Professional, carehome.co.uk, Surrey Care Association, National Care Forum
The owner of a care home rated ‘outstanding’ by the Care Quality Commission has praised the ‘100% positive’ deployment of Myco smartphones for staff, in a unique partnership between leading health and social care technology providers Ascom and Person Centred Software.
Anita Astle MBE, who owns Wren Hall Nursing Home in Nottingham, says staff have been nothing but positive about the Ascom devices, which are integrated with Person Centred Software’s Mobile Care Monitoring system, to enable fast, real-time evidence of care.
The deployment follows a partnership agreement signed in May this year between Ascom and Person Centred Software to make the Myco the standard device for staff in 1,500 care homes using Mobile Care Monitoring.
Wren Hall currently has ten Ascom smartphones, with plans to replace its remaining 38 android devices with a total of 29 Ascom devices. The Myco, integrated with Person Centred Software’s products, enables staff to receive nurse call alerts, digitally record care interactions with residents, report faulty equipment, and even take photographs - for example of a wound - to add to the care record.
"It is robust, easy to use and does what it promises," said Anita. “My staff particularly appreciate that they do not have to put the Myco smartphone on charge. The beauty of the device is that it has detachable batteries that you can easily swap, so there is no downtime. You just remove one battery and slot in a freshly charged one. The screen stays on throughout and no work is lost.”
Anita praised the partnership between the two tech companies. “In my 30 years in the care home sector, I have never encountered this willingness for organisations to work together. I think it’s special, unique really. Most small care homes do not get an opportunity to work with tech providers in this way. Both companies have a positive ‘can do’ approach. They asked us what they needed to do to make this happen, then worked together to do it.”
Anita said she wanted Wren Hall to be an exemplar of how technology can increase efficiency and quality of care for other care homes. “This technology is such a timesaver, and we now have the added benefit of being able to easily input data on the move. Before we moved to using technology, I would spend three hours a day writing reports. Now Mobile Care Monitoring enables us to write more detailed comprehensive reports contemporaneously rather than frantically writing reports at the end of shifts, which is not in line with best practice. The move to using both Person Centred Software’s Mobile Care Monitoring system and Ascom’s Myco smartphones is transformational.”